Order Status Help

1) The first paragraph after the goods - online payment

Order generation, to be paid: Your choice of goods and receiving information has been recorded in the order details in the order waiting for your payment, if your payment, you can buy tea picking web; if you payment error has occurred, please make sure your account balance and payment cap, if less than the balance again after the first payment for the account recharge, if the amount of over payment limit orders, adjust the payment ceiling, or partial payment.

Paid, subject to audit: successful payment has been, but has not been confirmed by our customer service phone, customers first need to buy customer service phone to confirm, review relevant information, do not call to confirm after the purchase. Working time within 2 hours we will call to confirm receipt of your order information, and information.

Audited, to be shipped: Orders have been submitted and payment of customer success, our customers have been processed order, wait for the shipping warehouse personnel. Warehouse personnel will receive orders for examination 18 points in the day before the package is completed, wait for the courier pick-up day, and Canadian urgent cases will be completed in 1 hour picking.

Has been shipped, pending receipt: courier companies have dispatched the goods will normally be expected under the time (see distribution methods, depending on the region to determine delivery time) within the service, then make sure that your phone smooth and shipping address was to Customer Service or courier company to buy tea contact you. Couriers courier sent from the recipient to be a slight delay distribution center records, wait 2 hours or so you can check the website from the courier company to send your goods the state.

Have been received, the transaction success: you have successfully sign package, this transaction a complete success, Welcome to buy tea net on this transaction and product evaluation, problem please contact our customer service staff, welcome to our work valuable advice so that we can improve.

Obsolete: Submit orders failed to pay within 3 days, or can not contact to the client, or customer information is incorrect, invalid orders.