1, through customer service customer service phone xxxxxxxxx tell us your membership number, order number and order of goods and receivables designated account (the best and payment account consistent, inconsistent special circumstances, account name must be the same person).

2, will need to return or replacement of the goods (if the invoice and sign the certificate with the need to send invoices and vouchers) sent by courier or postal address specified to buy tea networks; return items mailing address xxxxxxxxxx. Contact: xxxxxxxxxxx after the service department.

3, we received the returned goods, the Customer Service Officer will contact you the first time, replacement of the goods as required by post correct, the actual return of all payments to customers when ordering the payment back to the account or customer requirements designated account, payment accounts and accounts receivable inconsistent under the name must be the same person, use the points and arrival price tickets, the refund will be deducted points return customer accounts, credit re-enable the effective price of tickets, you can period again. Return shipping refund will be part of the return, the actual amount of freight to a single subject area. Difference between market prices and express delivery company is relatively large, the market price of the company subject to express.

4, the customer received a replacement value of goods or return the product and shipping charges, without objection, Returns to complete.